Privacy at Dafne

1. Controller

You can send privacy requests by post to the address above. Dafne is the name of the app and service this Privacy Policy refers to.

2. Data we process

3. How we use data

• Providing AI voice and text conversations.
• Storing and showing past conversations so you can read and manage them later.
• Managing accounts, login, plans, voice minutes, promotion codes, subscriptions, and purchases.
• Protecting against abuse, manipulation, unauthorized access, and repeated misuse of free allowances.
• Improving conversation quality where this is permitted under the provided features and applicable legal bases.
• Meeting legal obligations, enforcing claims, and responding to privacy requests.

4. Legal bases

Where the General Data Protection Regulation applies, we process data in particular on the basis of Art. 6(1)(b) GDPR (performance of a contract and pre-contractual measures), Art. 6(1)(f) GDPR (legitimate interests, especially security, abuse prevention, product stability, and improvement), Art. 6(1)(c) GDPR (legal obligations), and, where required, Art. 6(1)(a) GDPR (consent).

If you voluntarily mention special categories of personal data in open conversations, these contents may be included in the transcript. Such contents are not used for advertising profiling and are processed only as required to provide the conversation feature you started, maintain security, delete data, or comply with legal obligations.

5. Conversations, transcripts, and audio

6. Third-party providers and recipients

We use technical service providers that process data on our behalf or as part of their respective store, login, or payment function. These include in particular:

We do not sell personal data and do not use third-party advertising networks. We currently do not use analytics tools or Sentry crash tracking. Server and security logs may still be created to operate the service securely and reliably.

7. In-app purchases, subscriptions, and promotion codes

Purchases and subscriptions are processed through the Apple App Store or Google Play. We do not receive full payment details such as full credit card data. We process store receipts, product IDs, transaction status, terms, plan status, top-ups, promotion-code redemptions, and resulting voice-minute credits to verify purchases, prevent abuse, and keep your balance correct.

9. Security

We protect data through technical and organizational measures, including encrypted transmission, server-side access controls, Row-Level Security, database hardening, role-based admin access, hashed tokens, and device integrity checks for abuse prevention. No system is absolutely secure; we limit data access to what is necessary.

10. International transfers

Our service providers may process data in countries outside the European Union or the European Economic Area. Where required, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, or other legally provided mechanisms.

11. Local storage, cookies, and device permissions

12. Minors

Dafne is not directed at children below the age at which they may independently use digital services or consent to data processing under applicable law. In Germany, the relevant age for data-protection consent by children is generally 16 unless parental consent is available. Users may use Dafne only if they meet the applicable minimum age or have the required consent.

13. Your rights

Depending on applicable law, you may have the following rights in particular:

• Access to personal data stored about you
• Correction of inaccurate data
• Deletion of your data, unless legal retention obligations apply
• Restriction of processing
• Objection to processing based on legitimate interests
• Withdrawal of consent with effect for the future
• Data portability where the legal requirements are met
• Complaint with a competent data protection supervisory authority

There is currently no automatic export function in the app. Legal access and data portability rights remain unaffected.

14. App Store and Google Play disclosures

The information in App Store Connect and Google Play Console must match this Privacy Policy and the actual app behavior. Based on the current implementation, relevant categories include in particular user content, transcripts, identifiers, purchase data, usage data, diagnostics/security logs, and device integrity data. We do not use this data for tracking across apps or websites of other providers and we do not sell it.

15. Changes

We may update this Privacy Policy if Dafne, technical service providers, the legal situation, or data processing changes. The current version will be published on this page.